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Voice AI

AI voice agents that
call, answer, and route.

TwilioWebRTCDID & SIPCRM Handoff
24/7call coverage
Voice AI with human handoffReal-time calls, CRM context, transcripts, routing, and fallback logic.

Voice automation that works with your phone stack.

We connect voice channels to AI reasoning, business rules, databases, and human teams so calls become structured workflows instead of isolated conversations.

Inbound

AI reception and support

Answer calls, qualify intent, collect details, lookup customer records, create tickets, and route urgent cases to humans.

Outbound

AI calling campaigns

Follow up leads, confirm appointments, collect missing information, run reminders, and update CRM outcomes automatically.

Telephony

Twilio, DID, SIP, WebRTC

Integrate Twilio programmable voice, direct numbers, SIP trunks, browser calling, call recording rules, and queue logic.

From live audio to business action.

A good voice AI system is more than a chatbot on a phone line. It needs streaming audio, speech recognition, reasoning, tool access, text-to-speech, latency control, fallback routing, and logs your team can trust.

STTLLMTTSToolsAudit Logs
Call layerTwilio, SIP trunking, DID numbers, WebRTC, IVR flows, queues, and transfer logic.
AI layerSpeech-to-text, LLM orchestration, function calling, memory, tool permissions, and voice generation.
Business layerCRM lookup, appointment booking, ticket creation, payment links, reports, and human escalation.

Frequently asked questions

What can a voice AI agent do?

A voice AI agent can answer inbound calls, understand what the caller needs, look up their record in your CRM, book or confirm appointments, collect missing details, create tickets and transfer urgent calls to a person. Outbound, it can follow up leads and run reminder calls, then log the outcome automatically.

Can the AI transfer a call to a human?

Yes. Every voice agent we build has clear escalation rules. When a caller asks for a person, sounds frustrated or raises something outside the agent's scope, the call is transferred to your team along with a short summary, so nobody has to ask the caller to repeat themselves.

Do we need new phone numbers?

No. You can keep your existing numbers and forward calls to the AI, connect through a SIP trunk, or add new DID numbers for specific campaigns. We work with Twilio programmable voice, SIP providers and browser-based WebRTC calling.

Which languages can voice AI handle?

English and Hindi voice agents work well with today's speech models. Support for Gujarati and other regional languages depends on the speech provider, so we test with recordings of your real calls before launch and choose the provider that performs best.

Want calls handled by AI and escalated cleanly?

We can map your call flow, data sources, telephony stack, and automation points into a practical voice AI build plan.